Proactive. Predictable. Secure.

What Do We Do?

Resolute IT is an information technology consulting firm serving St Petersburg and Clearwater, providing computing solutions for cloud and on-premise server systems, Office 365 consulting, workspace-as-a-service, network integration, IT support, best security practices, remote backup services, Skype for Business Unified Communication (phone) systems, and proactive computer maintenance, as well as conventional break/fix computer repair to the small business firm and residential consumer - working as your business adviser or 'Outsourced IT Department'.

We are a Managed Services Provider (MSP) in the process of transitioning to a Cloud Services Provider (CSP), especially as we help you with migration from your premised-based servers to virtual and cloud-based services, such as Workspace-as-a-Service (WaaS) and Microsoft Office 365.

As we all move to Cloud Services, people are bringing their own device (BYOD) to the workplace.  So whether it's a Windows, Linux thin-client or Mac computer, or an Android or iOS phone or tablet mobile device, we support ALL platforms.

Resolute IT provides computer network and cloud-services support for businesses with 1 to 500 users. Like many other tech support firms, we provide proactive services on an ongoing basis. But unlike others, we leverage cloud-based tools and outsourced human resources to remain a company without a traditional staff, yet more efficient and effective; we have a scalable system of US-based and global resources that can help you no matter what the size or location of your company, whether this week or next year.

And if there is ever a problem, then there is truly only one responsible party: contact me, Scott Abbotts by email or 727-203-6959

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Proactive Support

Using remote and cloud-based tools, we provide ongoing support on an automated basis, as well as a reactive basis.

Predictable Costs

No surprises.  Not for you and not for us.  You can budget your technology expenditures in a scalable manner.

Reduced Downtime

Productivity is key to the success of your business.  Business downtime can cost as much as $5,000 per minute!

Managed Services

We act as your Outsourced IT department or Virtual CIO.  Using remote tools, we proactively maintain your systems to achieve predictable results with predictable costs. As your workers arrive in the morning, all is ready to enable productivity, whether in the office or on the road. Any questions or issues are handled by our Help Desk or Network Operations Center (NOC). Of course, emergency onsite support is responsive and immediate.

Skype for Business

These business-class Polycom phones provide extraordinary clarity and versatility when combined with the Unified Communication features of Skype for Business. Integration with Outlook and third-party devices like Bluetooth headsets and speaker systems. Conference in a third party with the touch of a button.  And all this at reduced costs!

Office 365

Office 365 is a platform that can include the traditional desktop software that we all know as Office or not, but Office 365 connects your operations to the cloud.  Software can be installed onto 5 devices per user, as well as your email, calendar, contacts and documents remain available anywhere, anytime and on any device. Access 1TB of data on each personal OneDrive for Business account or collaborate with others using another 1TB of storage within SharePoint.

RIT WorkSpace

Using a hosted workspace for each end-user that is responsive to their device of choice is of great value to today's worker who wants to be most productive while enjoying flexibility of any device or any operating system, and the freedom to work from anywhere at any time. Employers see the benefits of a scalable workforce (seasonal or otherwise), low capital expenses and predictable results, both in terms of reliability and cost. Even old desktops can be re-purposed.

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Scott Abbotts

Resolute IT is owned and operated by Scott Abbotts, providing cloud-computing solutions and outsourced IT products and services for Small to Medium-sized Businesses (SMB’s) since January 2000 on Cape Cod in Massachusetts and then from 2009 in Sarasota, Florida.

 


(727) 203-6959 | voice & text

scottabbotts | skype

Hours: 9am - 5pm EST

Questions about getting started? Drop us a line to find out more!