Microsoft 365
Office 365
PLANNING. MIGRATION. CONFIGURATION. DOCUMENTATION. TRAINING. SUPPORT. SECURITY. BACKUP. ADMINISTRATION.
Resolute IT is a Microsoft certified consulting firm with a focus on Office 365 | Microsoft 365 cloud consulting — migration, configuration, maintenance, administration, cloud backup, security, helpdesk support, and ongoing training — all under the umbrella of our Optimum365 fully-managed IT services and even computer hardware repair (when under a specific agreement).
We offer just one all-inclusive, optimal, fully-managed IT managed services plan, which is standardized by device, software, and procedure. All are documented and accessible to you, while reporting and ticketing are inclusive, too. Microsoft 365 Business and SkyKick cloud backup are both included as standard features of the fully-managed monthly offering. It’s a proactive and mutually beneficial approach to keep your systems always available.
Our ongoing HelpDesk365 plan is *not* a proactive managed IT service, but it does provide access to our expertise, whether as an emergency request, scheduled training, or standard support on a limited basis.
Certified by CompTIA in 1999 with the A+ exams and again by Microsoft in 2007 as a Small Business Specialist.
Microsoft Office 365 Tech Support & HelpDesk
A Different Approach
Office 365 | Microsoft 365 consulting is our primary offering, but helping small firms with their technology is our passion. As Office 365 | Microsoft 365 is a cloud-based platform, we can perform 100% on a remote basis.
Similar to the way a general contractor would operate in the construction industry, we hire independent contractors for specific tasks as required, both onsite and remote. These are North American and certified engineers; and some are heralded Microsoft MVPs.
Office 365
Microsoft 365
Ease and Assurance
Business continuity is a mutual objective — we are partners with a common goal: You want to remain operational and therefore profitable, while Resolute IT benefits by avoidance of unexpected and untimely workloads.
Along with peace of mind, Resolute IT includes ongoing training and proactive support that empowers your workers and hones a competitive edge for your firm.
Included within this optimal IT support package is our cloud-to-cloud backup system with lightning-fast recovery of lost, damaged, deleted, or maliciously encrypted files (ransomware).
Renovation
Whether you need to start from scratch or enhance your current systems, we can work together on a plan.
Productivity
Keeping you and your employees up and running is a mutually beneficial and ongoing process.
Mobility
Catering to the needs of today’s workers means business happens at any time and at any location.
Analytics
Knowing the effect your technology investment has on your bottom line is critical to the health of your business.
Get to the cloud from on-premises servers by automated migration: assess your assets, plan, organize, configure accounts and security, and then we migrate your data.
Microsoft Teams Training courses for 1-100 students. Take 1 class, 3 classes (one level of three), or all 9 classes (three levels) of the entire course. Live Instructor. The first class is free.