MICROSOFT OFFICE 365
MIGRATE. CONFIGURE. ADMINISTER.
We’re a Microsoft certified consulting firm with a focus on Office 365 cloud-computing — configuration, maintenance, cloud backup, helpdesk, and training, as well as overall managed IT services.
Of course, a critical step to the cloud is to transfer your documents and email data (messages, calendars, and contacts) from your current file server and email server. If this isn’t already accomplished, then our migration services will ensure an accurate and complete transfer.
Ongoing helpdesk provides immediate access to our expertise, whether as an emergency response, scheduled training, or backend support, such as in the case of new accounts or password resets.
For businesses with five or more end-users, we offer customized IT managed services plans as a more proactive approach to keeping your systems always available. HelpDesk included.
Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote Support
Microsoft Office 365 Tech Support & HelpDesk
(727) 203-6959 call or text
A Different Approach
Office 365 consulting is our primary offering, but helping people with their small business is our passion.
Originally a web services and computer repair shop in 2000, and then as a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.
Ease and Assurance
We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated and layered defense systems in place against malicious intrusion, catastrophic damage and accidental loss by deletion.
Business continuity is a mutual objective – we are partners with a common goal – you want to remain operational and therefore profitable, while the provider (Resolute IT) profits by avoiding unexpected and untimely workloads by the deployment of proactive measures.
Above peace of mind, Resolute IT includes training and support, teaching your knowledge workers to become the most efficient and most productive, thus enabling the workers and nurturing a competitive company advantage.
Makeover
Whether you need to start from scratch or enhance your current systems, we can work together on a plan.
Production
Keeping you and your employees up and running with your technology systems is an ongoing process.
Mobility
Catering to the needs of today’s workers means business happens everywhere and anywhere.
Analytics
Knowing the effect your technology investment has on your bottom line is critical to the health of your business.
“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good.”
– G. andle
PLAN and COMMUNICATE
It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call or text (727) 203-6959 in Clearwater / St Petersburg or send a message to[email protected]to create a ticket request.
Resolute IT leverages a 24/7 helpdesk for all Office 365-related emergency issues. But during normal business hours, our support team also provides training by remote assistance.
We respond to support tickets when a client uses prescribed protocols, such as sending an email to [email protected], although we embrace all avenues of communication.
UPDATE: Resolute IT now supports texting as a means of contact for technical assistance, although the chat-based environment of Microsoft Teams is our preferred communications platform.