MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

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Tampa | St Petersburg | Clearwater | Sarasota | Pinellas Park | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

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Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

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We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

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 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

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Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

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Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

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It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Pinellas Park, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the expert help of a Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Largo | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

qnu-ur0o5x8

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

e7rlgujjazc

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

jwimshwif14

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

jrh5laq-mis

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

t5bva-q_m_y

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

ttpmpll_2lc

wnz7_5evuwu

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Largo, FL or email.

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in St Petersburg, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

I previously used Calendly.com to let clients schedule appointments with me at their most convenient time. There are other similar utilities, such as vCita, but FindTime from Office 365 is included for free and works great within Outlook for either the Mac or Windows PC.

It works as an add-in to Outlook, so the icon above appears within your Outlook ribbon once installed. When an email arrives that suggests a meeting, then you click on the icon in the ribbon to bring up a selection of dates available on your calendar, as well as it displays available times for other users in your organization. External guests are grayed out, but that’s the beauty of the program – let others choose when they can attend.

Once a meeting time is established, the date is automatically entered into your Outlook calendar, which then syncs across all of your devices.

To install this add-in to Outlook, go to:

https://findtime.microsoft.com/

Scott Abbotts – https://resolute-it.com and https://office365techguy.com

Your business is a box. All the old business habits, processes and ways of doing things are inside your box of business. Let’s unpack your box and see what’s inside then let’s repack your box.

  • File Shares
  • Email
  • Cubicles
  • Desktop Telephones
  • Task Chairs

Unpacked: The term File Share is a bit of a misnomer as it doesn’t mean sharing a file. Its most common reference is to the sharing of a folder across a local area network, most often as a mapped drive. The folder resides on a file server and is labeled with a drive letter, such as H for the Home drive or S for the Shared drive.

Repacked: You and your colleagues each have your own OneDrive file repository with a 1 TB capacity that’s accessible from any Internet-connected device. Files common to the rest of the company are stored in SharePoint document libraries. You can share files with external colleagues from either OneDrive or SharePoint. Some of these SharePoint document libraries are formed when a new team is created within Microsoft Teams, so a Files tab is automatically provided in each Teams Channel.

 

Unpacked: Fifteen years ago, with the advent of Small Business Server 2003 and its Exchange Server component, email in the small business was classically hosted within the confines of the office, so people would “go to the office to check their email”. Files are often shared by sending them to colleagues as an email attachment, which causes multiple versions of the original file as it gets passed back and forth.

Repacked: Instead of opening Outlook in the Office first thing in the morning, you open Microsoft Teams on your mobile phone before you even arrive at work. When a file is uploaded to a Teams Channel’s Files tab, all other members of that team will have access to the file, so a unique and perpetually original document can be reviewed even on a mobile device. While you’re at it, you can communicate with colleagues by chat or simply read what others have posted to catch up with your group.

Unpacked: You were assigned a cubicle at the office and that’s where you’ve been since Day 1.

Repacked: Your new office is wherever you, your laptop, and your mobile phone happen to be.

 

Unpacked: On Day 1, you were assigned an extension, so the phone would ring at your desk.

Repacked: Full calling capabilities are coming very soon to Microsoft Teams – we’re about 3/4 of the way to an end-of-2018 completion of Skype2Teams. Now your ‘phone’ is actually the Teams app on your Android or iOS mobile device or the Teams app on your Mac or PC.

 

Unpacked: At your desk and in the cubicle is where you’ve been sitting on your task chair since Day 1. Your back aches from long periods of sitting. Your neighbor is intolerable.

Repacked: A bean bag? A coffee shop? Your car? Your recliner at home? Your stand-up desk? You name it, that’s your new launch pad for productivity.

Scott Abbotts, Owner/Consultant | Resolute IT | https://resolute-it.com | https://office365techguy.com | (727) 203-6959