Resolute IT has a new branch of business – RIT U

Launch
The first course is now offered in triplicate, that is, three identical courses will launch on July 8, 2019. One begins at noon EDT that day, followed by a 2-3pm class, and the last class of the day will happen from 4-5pm. This popularly requested learning topic and buzzing business movement will be Microsoft Teams.

When?
The courses run over the last 3 weeks of the month (every month) and take place 3 times per week (Monday | Wednesday | Friday). Just choose your preferred time of day for your class.

Description
This course covers an in-depth overview of Microsoft Teams from its roots in Office 365 to general navigation, terminology, and best practices all the way to Connectors, Bots, Apps, and Services. We cover file sharing, conversation types, meeting types, PSTN calling, guest members, and audio/video settings. Finally, you will learn Microsoft Teams administration through the Microsoft 365 portal or with options using Windows PowerShell.

What It’s Like
Each class consists of about 20 minutes of lecture delivered by PowerPoint and Zoom, then about 10 minutes of live demonstration by sharing the desktop screen in Zoom, which is followed by one-half hour of live lab experience in Microsoft Teams. The first half of each class is held using Zoom for desktop sharing by the instructor, but the lab portion of the class is held within Microsoft Teams itself and monitored by the instructor. Each student is given personalized attention, as needed.

Ongoing
Training continues after the course is over – every student who completes the course is given free access to the RIT U | Graduate Team in Microsoft Teams, where follow-up questions are answered by chat at no additional charge. For those requesting additional and ongoing training, we have an annual subscription called HelpDesk 365, which are help desk services provided per individual.

Customized Group Classes
Unique class schedules are available for you and your firm’s special needs, perhaps as a shorter overall course time and with fewer sessions. And if you have an immediate need for training in another Office application than Teams, then we can talk about that, too.

Discounted Group Rates
We have three pricing tiers above the standard retail rate of $249 per single student (less than five in a group); then we have a 5-9 tier at $175; a 10-19 tier at $150 per student; and $125 per student for 20+ in a prepaid group.

$249 – Retail (per single seat under 5 seats)
$175 > 5 seats
$150 > 10 seats
$125 > 20 seats

Push-back Remedy
Outsourced training puts the onus on another party in regard to ‘learning push-back’. Establish organization integrity by reinforcing the firm’s required best practices through the mouthpiece of a live instructor.

The Instructor’s Mission
As a veteran of the IT managed services provider focus for the Small to Medium-Sized Business (SMB), Scott Abbotts shows his depth and breadth of experience when helping people learn new technologies with the maturity and respect due to fellow professionals. Our mission is to leave a legacy of empowered, productive workers, and conquered challenges.

Scott Abbotts
Resolute IT | RIT U
https://training.resolute-it.com
training@resolute-it.com
(727) 300-4940

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