Resolute IT performs all of its consulting services on a 100% remote basis.

By covering all hardware under a support agreement through the device’s respective vendor, we have no reason to ever set foot inside your door. For example, the copier or multi-function printer is often covered under such an onsite maintenance plan. And Dell (or HP, Lenovo, Apple or Microsoft) have support plans for business and enterprise. Hard drives and operating systems are so much more resilient than in previous times, so support incidents are rare compared to years ago.

As the network has now been extended far beyond the walls of the office, specialized routers, switches, and unified threat management (UTM) devices are less prevalent and far less relevant. Productivity now takes place anywhere and at any time, while the security surface is now located at the managed end-point or document level by policy, not within the office perimeter as defined by tethered cabling.

Remote Control tools are abundant these days. Even Microsoft recognizes remote support services by virtue of its Remote Assistance feature built right into Windows 10.

As a result of this paradigm shift in the way that we can provide support, you have many more choices when deciding upon a consulting firm to manage your technology affairs. ‘The cloud’ means that we can now store documents and messages in a data center, as well as some applications are web-based or delivered via the web. But this also holds true for your support services – we use remote control software, automated remote monitoring and management tools, online support portals, cloud-to-cloud backup services, and of course, chat and voice through conventional means (phone and email), as well as through Microsoft Teams – we now establish a Teams team for ongoing chat, voice and video call support within every client’s Office 365 tenant.

So rather than leaning over your shoulder in your Sarasota office, we can all remain in our comfort zones while receiving help and sitting in front of our own device screens within our internet-connected world.

 

Resolute IT performs all of its consulting services on a 100% remote basis.

By covering all hardware under a support agreement through the device’s respective vendor, we have no reason to ever set foot inside your door. For example, the copier or multi-function printer is often covered under such an onsite maintenance plan. And Dell (or HP, Lenovo, Apple or Microsoft) have support plans for business and enterprise. Hard drives and operating systems are so much more resilient than in previous times, so support incidents are rare compared to years ago.

As the network has now been extended far beyond the walls of the office, specialized routers, switches, and unified threat management (UTM) devices are less prevalent and far less relevant. Productivity now takes place anywhere and at any time, while the security surface is now located at the managed end-point or document level by policy, not within the office perimeter as defined by tethered cabling.

Remote Control tools are abundant these days. Even Microsoft recognizes remote support services by virtue of its Remote Assistance feature built right into Windows 10.

As a result of this paradigm shift in the way that we can provide support, you have many more choices when deciding upon a consulting firm to manage your technology affairs. ‘The cloud’ means that we can now store documents and messages in a data center, as well as some applications are web-based or delivered via the web. But this also holds true for your support services – we use remote control software, automated remote monitoring and management tools, online support portals, cloud-to-cloud backup services, and of course, chat and voice through conventional means (phone and email), as well as through Microsoft Teams – we now establish a Teams team for ongoing chat, voice and video call support within every client’s Office 365 tenant.

So rather than leaning over your shoulder in your Tampa office, we can all remain in our comfort zones while receiving help and sitting in front of our own device screens within our internet-connected world.

 

Resolute IT performs all of its consulting services on a 100% remote basis.

By covering all hardware under a support agreement through the device’s respective vendor, we have no reason to ever set foot inside your door. For example, the copier or multi-function printer is often covered under such an onsite maintenance plan. And Dell (or HP, Lenovo, Apple or Microsoft) have support plans for business and enterprise. Hard drives and operating systems are so much more resilient than in previous times, so support incidents are rare compared to years ago.

As the network has now been extended far beyond the walls of the office, specialized routers, switches, and unified threat management (UTM) devices are less prevalent and far less relevant. Productivity now takes place anywhere and at any time, while the security surface is now located at the managed end-point or document level by policy, not within the office perimeter as defined by tethered cabling.

Remote Control tools are abundant these days. Even Microsoft recognizes remote support services by virtue of its Remote Assistance feature built right into Windows 10.

As a result of this paradigm shift in the way that we can provide support, you have many more choices when deciding upon a consulting firm to manage your technology affairs. ‘The cloud’ means that we can now store documents and messages in a data center, as well as some applications are web-based or delivered via the web. But this also holds true for your support services – we use remote control software, automated remote monitoring and management tools, online support portals, cloud-to-cloud backup services, and of course, chat and voice through conventional means (phone and email), as well as through Microsoft Teams – we now establish a Teams team for ongoing chat, voice and video call support within every client’s Office 365 tenant.

So rather than leaning over your shoulder in your St Petersburg office, we can all remain in our comfort zones while receiving help and sitting in front of our own device screens within our internet-connected world.

 

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Tarpon Springs | Palm Harbor

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Tarpon Springs, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Palm Harbor

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Palm Harbor, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Dunedin

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Dunedin, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Tampa, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Pinellas Park | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

qnu-ur0o5x8

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

e7rlgujjazc

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

jwimshwif14

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

jrh5laq-mis

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

t5bva-q_m_y

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

ttpmpll_2lc

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It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Pinellas Park, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the expert help of a Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Largo | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

qnu-ur0o5x8

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

e7rlgujjazc

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

jwimshwif14

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

jrh5laq-mis

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

t5bva-q_m_y

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

ttpmpll_2lc

wnz7_5evuwu

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Largo, FL or email.

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in St Petersburg, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.