In its July 2018 roundup   of Microsoft Teams news, they announced a new feature that I dismissed at first. “Visio in Teams”, I thought. “So what – it’s just read-only with Visio Online.” But this is *not* Visio Online. Or is it?

At the bottom of this article it says, “Viewing diagrams within Teams is free for most Office 365 customers  , but editing is only available for those with a Visio Online Plan 1 or Plan 2 subscription.”

I’ve searched through the articles for ‘co-authoring’, but all it says is “Team members can work together on diagrams through in-app conversations to provide feedback in real time.” But can we edit the same diagram with another member in real time? One article compares the new editing feature to other Office co-authoring capabilities within Word, Excel, and PowerPoint. “We’ve extended these editing capabilities to Visio files, enabling you to make simple changes to your diagrams without leaving the Teams app.

So does this mean we can also co-author as we would in Word? I think not. Oh, but wait…

On one page of Microsoft’s website it says, “Real-time co-authoring – Not available in Visio Online. Advanced reviewer features, such as merge conflicts and compare diagrams, are only available in the Visio desktop application. With Visio Online, you can view, add, or delete comments.”

But on the features page for Visio Online 2 (not Visio Online 1) it says, “Complete diagrams faster with multiple people working on the same diagram at the same time.”

And in order for members to see any changes, they have to refresh the diagram in Teams.

In order to perform with full functionality, we are advised to use the desktop version of Visio. For ‘almost desktop’ functionality, we can subscribe to Visio Online 2.

Update 07/07/2018: Direct from Microsoft: “At this point in time Visio Online does not support co-authoring inside Teams, irrespective of the license. But this is part of our roadmap and we are working to enable this in future.”

In the May 2018 results at the security lab of AV Comparatives , Microsoft Windows Defender Antivirus performed very well. Often seen as a mediocre solution over the years, Microsoft’s solution is stepping to the plate.

But it isn’t just one solution. Microsoft’s answer has to be seen as a holistic approach as it integrates with Office 365 and its other defense layers as the company depicts here:

Physical security

  • 24-hour monitoring of datacenters.
  • Multi-factor authentication, including biometric scanning for datacenter access.
  • Internal datacenter network is segregated from the external network.
  • Role separation renders location of specific customer data unintelligible to the personnel that have physical access.
  • Faulty drives and hardware are demagnetized and destroyed.

Logical security

  • Lockbox processes  for a strictly supervised escalation process greatly limit human access to your data. Learn how to activate Lockbox .
  • Servers run only processes that are whitelisted, minimizing risk from malicious code.
  • Dedicated threat management teams proactively anticipate, prevent, and mitigate malicious access.
  • Port scanning, perimeter vulnerability scanning, and intrusion detection prevent or detect any malicious access.

Data security

  • Encryption at rest protects your data on our servers.
  • Encryption in transit with SSL/TLS protects your data when it’s transmitted between you and Microsoft.
  • Threat management , security monitoring, and file/data integrity prevent or detect any tampering of data.
  • Exchange Online Protection  provides advanced security and reliability against spam and malware to help protect your information and access to email.

User controls

  • Office 365 Message Encryption  allows users to send encrypted email to anyone, whatever email service recipients may use.
  • Data loss prevention can be combined with Rights Management and Office 365 Message Encryption to give greater controls to your admins to apply appropriate policies to protect sensitive data.
  • S/MIME provides message security with certificate-based email access.
  • Azure Rights Management  prevents file-level access without the right user credentials.

Admin controls

Tab panel for expanded tab number5

  • Multi-factor authentication protects access to the service with a second factor such as phone.
  • Data loss prevention prevents sensitive data from leaking either inside or outside the organization while providing user education and empowerment.
  • Built-in mobile device management capabilities allow you to manage access to corporate data.
  • Mobile application management within Office mobile apps powered by Intune provides granular controls to secure data contained in these apps.
  • Built in antivirus and antispam protection along with advanced threat protection safeguard against external threats.
  • Office 365 Cloud App Security provides enhanced visibility and control into your Office 365 environment.

 

The last article that I wrote was about the Microsoft Office 365 terminology change from “Preservation” to “Retention” in regard to how your data is held – or not – within Exchange, SharePoint and OneDrive.

But when you want to hold your Microsoft Teams data with a retention policy, that policy must be exclusive to Teams – no other service can be part of that policy.

Teams holds its chats, conversations and emails forever by default, but your company might have another inclination to delete data, save it for 7-10 years, or both for whatever reason. Policies can be created and applied in a granular fashion.

Microsoft unveiled its new Teams Retention policies at the end of March 2018 and rolled them out to tenants over the month of April. This is evidently part of the move to bring Skype functionality into the Teams fold.

The next step on the roadmap for Teams data management is eDiscovery.

Scott Abbotts | https://resolute-it.com | https://office365techguy.com

 

What used to be called a Preservation Policy is now called a Retention Policy. That said, you might still see a folder in your OneDrive’s storage metrics* that’s called Preservation Hold Library, although the folder isn’t visible unless you’ve actually edited or deleted items that are affected under such a policy.

Your ‘permanently deleted’ mailbox items are held in the Recoverable Items folder, which is accessible from the Outlook Web App (OWA). Right-click on the Deleted Items folder and choose “Recover deleted items…” These are items that you’ve removed from the Deleted Items folder and will remain in the Recoverable Items folder for 14 days unless otherwise configured to 30 days by your system administrator OR unless there’s a Retention Policy in place that prevents anything from getting really, actually, truly, permanently deleted.

A caveat here: Retention policies applied to mailboxes require Office 365 Enterprise E3 or E5. This is because Exchange Online Plan 2 must be in place for mailbox retention. So if you have Office 365 Business Premium with its lesser Exchange Online Plan 1, then you can set a Retention Policy that covers your documents stored in SharePoint or OneDrive, but not on mail, calendar or contact items. Actually, you might be able to create such a policy that would seem to cover your Exchange items, but this data governance would not take effect until a qualified license would be put in place.

About Teams from Microsoft:

* To see your OneDrive metrics, go to portal.office.com, login, and then launch the OneDrive web app. In the upper right, click on the gear icon and choose Site Settings. On the Site Settings page under Site Collection Administration, choose Storage Metrics.

Scott Abbotts | https://resolute-it.com | https://office365techguy.com

MICROSOFT OFFICE 365

MIGRATION. CONFIGURATION. TRAINING. SUPPORT. SECURITY. BACKUP. ADMINISTRATION. 

Resolute IT is a Microsoft certified consulting firm with a focus on Office 365 cloud-computing — configuration, maintenance, cloud backup, helpdesk support, and training, as well as overall managed IT services. 

A critical step to the cloud is the transfer or migration of your documents and email data (messages, calendars, and contacts) from your current file server and/or email server. If this isn’t already accomplished, then our migration services will ensure an accurate and complete transfer.

Ongoing helpdesk provides immediate access to our expertise, whether as an emergency response (24/7), scheduled training, or backend support, such as in the case of new accounts or password resets.

For businesses with five or more end-users, we offer customized IT managed services plans as a more proactive approach to keep your systems always available. HelpDesk included.

Certified by CompTIA in 1999 with their A+ exams and again by Microsoft in 2007 as a Small Business Specialist.

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote Support

Microsoft Office 365 Tech Support & HelpDesk

(727) 300-4940

Schedule Free 30-Minute Consult

 

 

FREE OFFICE 365 ADOPTION & SUCCESS GUIDES

  

 

 

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small businesses is our passion. As Office 365 is a cloud-based platform, we can perform 100% of these cloud functions on a remote basis.

Just like a general contractor in the building trade, we hire sub-contractors for specific tasks and in required locations. These are US-based, but internationally-respected professionals (MVP’s).

office 365

Ease and Assurance

Business continuity is a mutual objective – we are partners with a common goal: You want to remain operational and therefore profitable, while Resolute IT profits by avoiding unexpected and untimely workloads using proactive measures.

Above peace of mind, Resolute IT includes ongoing training and support with all support packages, enabling your workers while cultivating a competitive company advantage.

Included within these IT support packages is our cloud-to-cloud backup systems with lightening fast recovery of lost, damaged, deleted, or maliciously encrypted files.

Microsoft Office 365 Migration

 Renovation

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Productivity

Productivity

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Mobility

Catering to the needs of today’s workers means business happens everywhere and anywhere. 

Analytics and Reporting

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

PLAN and COMMUNICATE

 

 


It all starts with an earnest plan by assessing your assets, then accounts configuration, and then migration of data.

Microsoft Teams
One way that our in-house support team provides ongoing training is by remote assistance within Microsoft Teams.

Succeed in Business with Microsoft Office 365

Resolute IT is owned and operated by Scott Abbotts


Our Story

Always on the cutting edge, we strive to bring the most productive, secure and affordable new technologies to the small business.

We’ve come from beginnings as a 1996 web designer and a 1999 support technician for the US Census.  When our Cape Cod-based company (pleasantbay.NET) launched in January 2000, the transition from offering web design services to the hands-on skills of network and computer support began an exciting and rewarding journey.

Our current hopes and goals are to help the small business rid themselves of archaic technologies, bringing cloud-based solutions to practical use.  Some technology providers are hanging onto their customers’ servers, VPN tunnels and ‘keys to the kingdom’ for dear life as these on-premise devices and legacy methods represent hourly billing to them. But we are moving to embrace the world of cloud computing by offering Microsoft Office 365 consulting, management and training. We enable team-based collaboration with Microsoft’s productivity tools — from anywhere. 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

(727) 300-4940

Free Consultation – Schedule Now

 

Managed Services


..might simply mean proactive monitoring and maintenance. But it might also include a greater variety of bundled services.

In the case of Resolute IT’s offerings, most all of these bundled services are cloud-based in nature. For instance, we place a software RMM agent that runs on your local machines, but it communicates with a cloud-based server to enable automated updating and collection of system-related data (not personal data).

With OneDrive and SharePoint within Office 365, every desktop machine synchronizes with the Microsoft Cloud (data centers), while a cached copy is normally synced on the local computer – files can be designated to be synced or not, depending on storage capacity or limitations.

And while your primary data store remains inherently backed up to the Microsoft cloud data centers, another cloud-based service provides redundancy and quick recovery with convenient cloud-to-cloud backup in the case of accidental file deletion, malicious data destruction, or ransomware attacks.

The most important word here is “customized”.  No two companies are the same. We put together a unique package to meet your specific needs meeting your desired budget.

But especially as each situation is unique and deserves special attention, we generally aspire to avoid hourly rates for emergencies. We base our pricing and levels of service on proactive prevention. Compensation is part of an ongoing and mutual agreement that mandates predictable costs and predictable actions.

In general, we offer just one subscription plan that includes all services for $120 per month per user – Microsoft 365 Business + Cloud Backup also included.

Prior to an ongoing agreement, migration from your previous email vendor, as well as data migration from your on-premise server or cloud location, must be performed at an estimated flat fee of $250 per mailbox/user. And before that, your network’s health must be optimized, including failover internet service.

Remote HelpDesk

..includes remote-only 24/7 support for all managed clients. 

No Obligation

Get a free 15-30 minute consultation without any pressure.

Microsoft Office 365 Consulting and HelpDesk

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Largo | Remote

Please use the contact form below to submit any questions or requests about our remote or onsite services. Onsite requires four hours to be prepaid.

We normally respond within the hour, but certainly no later than 24 hours.

Also, see us at Office 365 Tech Guy.

 

  Support Email

Phone | TextTeams Chat

(727) 300-4940

Address

5726 126th Ave N, Unit H15, Clearwater, FL 33760 (shipping only)

Newsletter: Office 365 Insights

 

Remote HelpDesk

$30

Remote Help Desk Services per user per month < 5 users. 1 Hr Service Req’d.

Purchase

Managed IT Services

$120

Ongoing and proactive IT support. All-inclusive service per user + 5 devices. Remote + Cloud Backup + Microsoft 365 Business included.

Purchase

No Contract – Help ASAP!

$120

Pre-purchase consulting time at $120 per hour (4-Hour Minimum for Onsite).

Purchase

No Obligation.

Schedule at your convenience.


 

Microsoft Office 365 Consultant | Help and Support | Annual HelpDesk | Cloud Services Provider

Thoughts

..about technology today.

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