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MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Dunedin

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Dunedin, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Tampa, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Pinellas Park | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

qnu-ur0o5x8

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

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We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

jwimshwif14

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

jrh5laq-mis

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

t5bva-q_m_y

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

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It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Pinellas Park, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the expert help of a Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Largo | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

qnu-ur0o5x8

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

e7rlgujjazc

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

jwimshwif14

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

jrh5laq-mis

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

t5bva-q_m_y

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

ttpmpll_2lc

wnz7_5evuwu

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in Largo, FL or email.

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATE. CONFIGURE. ADMINISTER.

There comes a time when every expanding business requires the help of Microsoft certified consulting firm to minimize growing pains as they move forward with their Office 365 deployment. We build organic relationships with all of our clients to ensure custom solutions are met without sacrificing the personality of their businesses.

 

Read More

 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

Microsoft Office 365 Tech Support & HelpDesk

(727) 203-6959

Microsoft Certified Consultant
Microsoft Certified Consultant

 

Cutting Edge in the Industry

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small business is our passion.

Originally a computer repair shop in 2000 and then a Managed Services Provider (MSP) in 2005, the company has evolved to become a Cloud Solutions Provider (CSP) and business consultant to the small business, particularly as we assist companies with their adoption of Office 365 and its new Office flagship application, Microsoft Teams.

Microsoft Office 365 Small Business
Microsoft Office 365 Small Business

We treat all our clients as individuals and don’t think a one-size-fits-all solution will work. We’ll help you develop a customized plan to your unique position.

Ease and Assurance

We accomplish this by proactively monitoring and maintaining hardware and software, as well as putting automated defense systems in place against malicious viruses, catastrophic damage and accidental loss by deletion.

Business continuity is a primary objective, which makes us partners with a common goal – you want to remain operational and therefore profitable, while the provider (RIT) profits by avoiding unexpected and untimely workloads.

Above peace of mind, Resolute IT includes training and support to enable the workers to become more efficient and most productive, thus enabling the worker and nurturing a competitive company advantage.

Services

Microsoft Office 365 Migration Plans

 Makeover

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Microsoft Office 365 Managed Services

Production

Keeping you and your employees up and running with your technology systems is an ongoing process.

Microsoft Office 365 Mobile Solutions

Mobility

Catering to the needs of today’s workers means business happens here, there and anywhere. 

Microsoft Office 365 Reporting and Analytics

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

TESTIMONIALS

G. Kandler

“I had a great experience with Resolute IT! They got the job done in a timely manner and were careful to follow up to make sure everything was good..” – G. Kandler

 

– G. Kandle

PLAN and COMMUNICATE

Microsoft Office 365 Planning

Microsoft Office 365 Certified Consultant

 

It all starts with an earnest plan to configure your new accounts correctly and then carefully migrate your precious data. Call (727) 203-6959 in St Petersburg, FL or support@resolute-it.com

We leverage a 24/7 help desk for all Office 365-related emergency issues. But during normal business hours, our daytime help desk can also train and tutor workers by remote assistance.

Resolute IT responds to support tickets when a client uses prescribed protocols, such as sending an email to support@resolute-it.com, although we generally encourage all avenues of communication, even within our Microsoft Teams support channels.

Support tickets are answered in an immediate manner and according to the Service Level Agreement (SLA) in place.

MICROSOFT OFFICE 365

MIGRATION. CONFIGURATION. TRAINING. SUPPORT. SECURITY. BACKUP. ADMINISTRATION. 

Resolute IT is a Microsoft certified consulting firm with a focus on Office 365 cloud-computing — configuration, maintenance, cloud backup, helpdesk support, and training, as well as overall managed IT services. 

A critical step to the cloud is the transfer or migration of your documents and email data (messages, calendars, and contacts) from your current file server and/or email server. If this isn’t already accomplished, then our migration services will ensure an accurate and complete transfer.

Ongoing helpdesk provides immediate access to our expertise, whether as an emergency response (24/7), scheduled training, or backend support, such as in the case of new accounts or password resets.

For businesses with five or more end-users, we offer customized IT managed services plans as a more proactive approach to keep your systems always available. HelpDesk included.

Certified by CompTIA in 1999 with their A+ exams and again by Microsoft in 2007 as a Small Business Specialist.

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote Support

Microsoft Office 365 Tech Support & HelpDesk

(727) 300-4940

Schedule Free 30-Minute Consult

 

 

FREE OFFICE 365 ADOPTION & SUCCESS GUIDES

  

 

 

A Different Approach

Office 365 consulting is our primary offering, but helping people with their small businesses is our passion. As Office 365 is a cloud-based platform, we can perform 100% of these cloud functions on a remote basis.

Just like a general contractor in the building trade, we hire sub-contractors for specific tasks and in required locations. These are US-based, but internationally-respected professionals (MVP’s).

office 365

Ease and Assurance

Business continuity is a mutual objective – we are partners with a common goal: You want to remain operational and therefore profitable, while Resolute IT profits by avoiding unexpected and untimely workloads using proactive measures.

Above peace of mind, Resolute IT includes ongoing training and support with all support packages, enabling your workers while cultivating a competitive company advantage.

Included within these IT support packages is our cloud-to-cloud backup systems with lightening fast recovery of lost, damaged, deleted, or maliciously encrypted files.

Microsoft Office 365 Migration

 Renovation

Whether you need to start from scratch or enhance your current systems, we can work together on a plan.

Productivity

Productivity

Keeping you and your employees up and running with your technology systems is an ongoing process.

Mobility

Mobility

Catering to the needs of today’s workers means business happens everywhere and anywhere. 

Analytics and Reporting

Analytics

Knowing the effect your technology investment has on your bottom line is critical to the health of your business. 

PLAN and COMMUNICATE

 

 


It all starts with an earnest plan by assessing your assets, then accounts configuration, and then migration of data.

Microsoft Teams
One way that our in-house support team provides ongoing training is by remote assistance within Microsoft Teams.

Succeed in Business with Microsoft Office 365

Resolute IT is owned and operated by Scott Abbotts


Our Story

Always on the cutting edge, we strive to bring the most productive, secure and affordable new technologies to the small business.

We’ve come from beginnings as a 1996 web designer and a 1999 support technician for the US Census.  When our Cape Cod-based company (pleasantbay.NET) launched in January 2000, the transition from offering web design services to the hands-on skills of network and computer support began an exciting and rewarding journey.

Our current hopes and goals are to help the small business rid themselves of archaic technologies, bringing cloud-based solutions to practical use.  Some technology providers are hanging onto their customers’ servers, VPN tunnels and ‘keys to the kingdom’ for dear life as these on-premise devices and legacy methods represent hourly billing to them. But we are moving to embrace the world of cloud computing by offering Microsoft Office 365 consulting, management and training. We enable team-based collaboration with Microsoft’s productivity tools — from anywhere. 

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Remote

(727) 300-4940

Free Consultation – Schedule Now

 

Managed Services


..might simply mean proactive monitoring and maintenance. But it might also include a greater variety of bundled services.

In the case of Resolute IT’s offerings, most all of these bundled services are cloud-based in nature. For instance, we place a software RMM agent that runs on your local machines, but it communicates with a cloud-based server to enable automated updating and collection of system-related data (not personal data).

With OneDrive and SharePoint within Office 365, every desktop machine synchronizes with the Microsoft Cloud (data centers), while a cached copy is normally synced on the local computer – files can be designated to be synced or not, depending on storage capacity or limitations.

And while your primary data store remains inherently backed up to the Microsoft cloud data centers, another cloud-based service provides redundancy and quick recovery with convenient cloud-to-cloud backup in the case of accidental file deletion, malicious data destruction, or ransomware attacks.

The most important word here is “customized”.  No two companies are the same. We put together a unique package to meet your specific needs meeting your desired budget.

But especially as each situation is unique and deserves special attention, we generally aspire to avoid hourly rates for emergencies. We base our pricing and levels of service on proactive prevention. Compensation is part of an ongoing and mutual agreement that mandates predictable costs and predictable actions.

In general, we offer just one subscription plan that includes all services for $120 per month per user – Microsoft 365 Business + Cloud Backup also included.

Prior to an ongoing agreement, migration from your previous email vendor, as well as data migration from your on-premise server or cloud location, must be performed at an estimated flat fee of $250 per mailbox/user. And before that, your network’s health must be optimized, including failover internet service.

Remote HelpDesk

..includes remote-only 24/7 support for all managed clients. 

No Obligation

Get a free 15-30 minute consultation without any pressure.

Microsoft Office 365 Consulting and HelpDesk

Tampa | St Petersburg | Clearwater | Sarasota | Bradenton | Largo | Remote

Please use the contact form below to submit any questions or requests about our remote or onsite services. Onsite requires four hours to be prepaid.

We normally respond within the hour, but certainly no later than 24 hours.

Also, see us at Office 365 Tech Guy.

 

  Support Email

Phone | TextTeams Chat

(727) 300-4940

Address

5726 126th Ave N, Unit H15, Clearwater, FL 33760 (shipping only)

Newsletter: Office 365 Insights

 

Remote HelpDesk

$30

Remote Help Desk Services per user per month < 5 users. 1 Hr Service Req’d.

Purchase

Managed IT Services

$120

Ongoing and proactive IT support. All-inclusive service per user + 5 devices. Remote + Cloud Backup + Microsoft 365 Business included.

Purchase

No Contract – Help ASAP!

$120

Pre-purchase consulting time at $120 per hour (4-Hour Minimum for Onsite).

Purchase

No Obligation.

Schedule at your convenience.


 

Microsoft Office 365 Consultant | Help and Support | Annual HelpDesk | Cloud Services Provider

Thoughts

..about technology today.

Ready to get started?

Microsoft Office 365? Please use the following online calendar

to schedule your free 15-minute consult ↓


Schedule Now


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